Why do they do it ??

Discussion in 'Dealer and Trader Experiences' started by edthefed, Nov 21, 2018.

  1. Douglas W
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    Douglas W

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    Thanks again mach one :), my E46 and E90 both had to be 4 years old before qualifying for BMW Value (their word!) Service. It is good to see that this is now available at 3 years and yes.. my F30 has still a couple of weeks to go...

    Douglas
     
  2. a.s.uk
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    a.s.uk WARLORD

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    Wow
    That’s one keen wife......


    Sent from my iPhone using Tapatalk
     
  3. edthefed
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    edthefed Site Supporter

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    It's her car, paid for by her. But I have taught her the value of keeping a full record of all work done on the car, including invoices etc !
     
  4. edthefed
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    edthefed Site Supporter

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    X1, 2 litre petrol. 67 reg, 9000 miles.

    I will get the Oil from Costco / ECP/ Opie
     
  5. Richyroos
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    Richyroos

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    it is no wonder people use an Indy instead!! I find it hard to understand why BMW offer this so called value service on older cars, what is different? Do they use lower quality oil, filters etc, - I doubt it, perhaps they are afraid that a few years into your ownership, you might think of getting the car serviced elsewhere - no doubt much cheaper!! Rather than potentially lose your custom, they offer a cut price service - which will still be more expensive than an Indy, in an effort to keep you in the main dealer loop, and keep the full BMW service history. Plus of course they have the opportunity for all these "little" tricks like suggesting new parts are required, when in reality the old ones are still perfectly serviceable.

    I have never bought a new BMW (sadly!!) and have always used a good Indy near to me, they are excellent, all the technicians are ex BMW trained, many are senior techys, and so know their job, just as well as any BMW main dealer, the main difference being that their labour rate is half the main dealer, and they do not try and foist off unnecessary repairs on customers. They may not give wash and valeting as part of the service, but they will do this for a small extra cost, if you want it, but I personally am quite happy washing the car myself.

    Rich
     
  6. Mieke
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    Mieke WARLORD Site Supporter

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    Well, I'm happy with my main dealer so far. When my car was 3 years old they sent an email stating that they would price match any Independent using genuine parts. So I have just saved £40 on the cost of the Value Service, booked in 3 weeks time. Plus I get the free coffee and courtesy car thrown in as well. :)
     
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