My new service parts supplier.

Discussion in 'General chat' started by Singvogel, Jul 12, 2021.

  1. Singvogel
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    Singvogel Staff Member Moderator WARLORD Site Supporter

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    Due to the vagaries of Brexit and the new quasi-EU status of Northern Ireland my previous supplier of filters and such in Dungannon, County Tyrone are no longer sending goods to mainland UK due to the excess of red tape and other hurdles.

    However I have found an alternative supplier - guess where - in the EU - Germany to be precise.

    With the web address:

    https://www.onlinecarparts.co.uk/

    one might think this is a UK based supplier - but the parts are actually dispatched from Germany.

    They are a subsidiary of Autodoc GmbH who operate from Josef-Orlopp-Straße 55, 10365 Berlin

    They stock the full range of Mahle filters and a whole load of other stuff.

    Mahle of course (and their sister company Knecht) are OEM suppliers to BMW and many other manufactures.

    Indeed a 'genuine' BMW filter in a BMW box has two sets of part numbers printed on it - the BMW one and the Mahle one - side by side.

    The price difference is fairly substantial - apologies to our sponsors Cotswold, who just cannot compete with most of the service part suppliers.

    Having said that, I also buy loads of stuff from Cotswold that I cannot source elsewhere of course - thanks Ed.
     
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  2. slim_boy_fat
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    slim_boy_fat WARLORD Site Supporter

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    ^^ I ordered drop links from Autodoc [Meyle ones] thinking they were a UK company and their website leads you to believe that the parts are "In Stock" here when, as you say, it all comes from Germany.

    No problem in that, unless you're waiting for parts to get mobile again. The delay can cause frustration.....
     
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  3. Singvogel
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    Singvogel Staff Member Moderator WARLORD Site Supporter

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    I'm planning ahead for my next big service which will be at my local Main Dealership - but I'll be supplying all the filters and the oil too - as usual. :)

    Makes quite a saving - about £140 cheaper doing it that way.
     
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  4. MarkGray
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    MarkGray Site Supporter

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    I use AutoDoc, excellent choice of parts, but as mentioned above, it's the delay waiting for them to be delivered, if you can wait then the price from them is very good
     
  5. mach one
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    mach one WARLORD Site Supporter

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    have you ordered from them yet?

    l went on that site just now and added left and right wing mirror indicator lenses for a ford to my basket total cost £ 18,05 at checkout they added

    Delivery @ £ 8,45 and Safe Order @ £ 3,95 so over £12.00 for shipping and extras for an £18.00 order so that is not so good so items were removed from my basket and no order was placed

    they may be good if you are placing a large order but not for one or two items (n)(n)
     
  6. 535i MSport
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    535i MSport WARLORD

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    Over the past 6 months or so, I have ordered a number of parts from Autodoc and they have been fine. You are right though, if ordering low value items, the postage will have an impact on VFM. Note that I have never bothered with the safe order either.

    In terms of delivery timescales, I think 7 days has been typical, so ok for service parts but not if you are in a burning hurry.


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  7. MarkGray
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    MarkGray Site Supporter

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    I've always ordered over £150 each time i used them so the delivery costs were ok, i guess it will depend on what you need. I use them for mechanical parts, for example the first order was for brake calipers, mainly due to choice and the fact they also sold the bolts, sliders etc as a kit with the caliper, then the next order was for throttle body and rear hub assembly, again because i could get new bolts with the purchase. (this was all for one of the kids Jeep Patriot, bloody pain in the butt to work on)

    I have tried to buy starter motors, calipers etc from eurocarparts in the past and even though you put the reg number in, you don't always get a compatible part, i've had to return quite a few bits and buy elsewhere.
     
  8. 535i MSport
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    535i MSport WARLORD

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    Just be careful with how much you spend post Brexit. It needs to be be no more than £135 to avoid VAT


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  9. The_Master
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    The_Master Site Supporter

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    Another site that I have found useful is https://www.partsinmotion.co.uk/ I brought the X3's front discs and pads etc. and have had a few filters etc., they are UK based and delivery is quick and prices very good..
     
  10. MarkGray
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    MarkGray Site Supporter

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    All the invoices i have had from them have included the VAT @ 20% and not had an issue with customs (so far)
     
  11. bishbosh
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    bishbosh WARLORD Site Supporter

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    I've used Autodoc for a few years now. Handy for getting things like control arms, top mounts, etc. Delivery usually takes about a week.

    I think, but will stand corrected, that car parts are excused from import charges.

    If you use the Autodoc/Onlinecarparts mobile app you can save a few extra bob too.
     
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  12. mach one
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    mach one WARLORD Site Supporter

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    l have also been very wary about ordering anything that comes from Europe post Brexit because regardless of what Bonking Boris tries to tell you the whole import export to Europe is a complete bureaucratic mess and l am not sure when if ever it will all settle down

    the fact that this company are fronting as a British based company and then dispatching orders from the EU may circumvent the tax and import duty that could be charged but it wont exempt them from the unacceptable customs delays that are being experienced
     
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  13. a.s.uk
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    a.s.uk WARLORD

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    Ah Dave
    Your still there..? I was getting worried about you…
    Thanks for the parts info I will give it a go as Bob says ready for the BIG service next…
    Cheers
    Al


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  14. Singvogel
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    Singvogel Staff Member Moderator WARLORD Site Supporter

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    I ordered around £75s worth of parts on Monday 12th - and of course had the delivery charge of £8.45 on top - so lets see when they arrive.

    I'll update as and when.

    I'm in no rush for these as the next due service is a little way off yet.

    The saving on the parts prices over the usual UK suppliers, who advertise 'post free', more than covers the delivery charge, making this German outfit the cheapest around.

    As others have said they are not the people to use if you only want one fairly cheap item and / or you need it in a hurry.
     
  15. slim_boy_fat
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    slim_boy_fat WARLORD Site Supporter

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    And they seem to keep OEM stuff too, I specified Meyle for my suspension bits. (y)
     
  16. Singvogel
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    Singvogel Staff Member Moderator WARLORD Site Supporter

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    Just a quick update on my order which I placed on the 12th of July.

    The GLS tracking code is still showing 'In Transit' - The parcel is on its way to the final parcel center.

    Just as well I'm not needing any of these parts urgently.

    I'd have ordered from elsewhere if that was the case.
     
  17. 535i MSport
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    535i MSport WARLORD

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    You will get a Royal Mail notification next and then delivery a day or so later.

    From my experience, I would be allowing 2 weeks for anything from them.


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  18. Mieke
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    Mieke WARLORD Site Supporter

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    Is your dealership OK with fitting non BMW parts for the service?
     
  19. Singvogel
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    Singvogel Staff Member Moderator WARLORD Site Supporter

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    Absolutely no problem, as long as they are OEM quality, and they would have a hard job with the Mahle parts as the BMW parts have Mahle numbers on them.

    For the last three years or more, when I phone up to book in I ask for a price quote for the work and then immediately ask "and what if I supply all the parts including the oil?

    I then get a 'labour only quote' -the difference is quite surprising, as I already know the cost of buying the parts myself.

    Even if one doesn't but the parts from an 'outside supplier', buying them at a discount from a BMW dealer can also save a bit - but not so mush.

    Once when I needed a service immediately, I went to the parts department on the day of the service, bought everything that was needed, with 10% off, and just put the parts on the passenger floor mat.
     
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  20. Mieke
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    Mieke WARLORD Site Supporter

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    Up to now, the main dealer has matched the service cost quoted by an independent. They sent me an Email offer when the car was 3 years old that they would price match any quote. But after the fiasco with the recent A/C condenser repair, I will be using my friendly local repair garage, so will consider buying all the parts myself. Thanks for the tip. (y)
     

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