Ownership diary - Range Rover Sport Autobiography 3.0

Discussion in 'Others' started by The CO, Dec 2, 2018.

  1. bishbosh
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    bishbosh WARLORD Site Supporter

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    My mate had a freelander 2 which he sold at 196k miles. Generally most of his problems were things like a split hose, or a knackered starter motor, a few things but he was needing (my help) to repair it more and more. A wheel bearing was replaced which went faulty within another 6 months, then he reckoned the haldex clutch was needing an overhaul.

    He traded it in for a disco sport and so far it's been ok.
     
  2. zarnd
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    zarnd

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    Ha ha. Mines 14 years old and done 112,000 miles. Fingers crossed it keeps on going for s bit longer!


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  3. Abh29
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    Abh29 Site Supporter

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    My wife had a Freelander 1 reg 02 did 135,000 miles very good car.only fault was repeatedly blowing turbo hose
    I ran a 56 plated did 30,000 miles eventually got fed up with its continually troubles.
    I have ran various RR's from the first 2 door ,to a 4 door last was a P38 [all bought new]
    The P38 was enough to ensure I never had another RR.
    My son is now on his 5th Isuzu DMax, and they just never give any trouble. In fact the present car had Discs and Pads done under warrantee
    but except that no repairs required on the last 3 trucks
    He also has a Land Rover ---its a proper one 86" with a recovery hoist on back , first used in 1952 but ran on trade plates until the 80's
     
  4. The CO
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    The CO Admin

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    The story is that the day I flew back to the UK for a week was the day the noise returned. I was pretty hacked off as I was looking forward to it being fixed but it had definitely returned. Over the week, more problems surfaced. The air suspension developed a mind of its own with not going down when it should and then staying down when it should go up, the steering wheel was still off-centre and the blind spot monitor was still going bananas. I was only back for a week so wife booked it in for 14th March, a few days after I'd gone back. Towards the end of the week it then developed a weird feeling in the brake pedal and then the suspension started clonking/squeaking on the front right. FFS!

    They picked it up on the 15th and it's been languishing in the dealership ever since. The air compressor was found to be faulty so that's been replaced, a brake booster pipe was ordered but was faulty and now it's on back order, the software for the blind spot has been reset and they think the clonking/squeaking is related to the compressor but when I asked about the original noise they weren't sure where they were going to be until they put it all back together again. Talk about being royally pissed off. My wife, bless her, is no shrinking violet and has been onto LR who, to be fair, are taking it seriously and have said they will take over if the local dealership can't fix it and they have already suggested seeking a refund if we're not happy.

    We really like the car (my wife really likes it) but there's just no way I'm having this sort of nonsense if this is what it's going to be like. I'm going to wait and see how it all turns out but I've lost faith in it, I just don't trust the thing which when set against how much I paid for it is just ridiculous. I'm back in the UK on Mon for 12 hours(!) and then back on the 12th for two weeks leave so it had better be fixed by then otherwise they can poke it.

    I'll keep you all posted as things develop.

    PS. They originally offered us an F-Type as a courtesy car! Yeah, really useful with a hound.
     
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  5. rigeng
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    rigeng Site Supporter

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    Really sorry to read of all the troubles with your RR as you like it so much. But I'd go for the refund if you can, this sort of thing happened to me many years ago (BMW 525) and in hindsight I should not have settled for a replacement car, but the refund instead.
     
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  6. kleynie
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    kleynie WARLORD Site Supporter

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    Refund and new M340 touring then?
     
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  7. snrbrtsn
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    snrbrtsn WARLORD Site Supporter

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    It’s a funny old market,
    Speaking with people that own the brand, they always skirt around the unreliability and compliment the aftersales and how good they deal with breakdowns, recovery and supply of replacement cars to keep them mobile!
    Often failing to appreciate that it’s a well honed skill not only dealing with the customer but implementing the protocol!
    Never once do they appreciate the true value of monies and expectation of reliability!

    A car dealer friend reiterated, once you’ve had one there’s few rungs left to climb on the motoring ladder!
    Here’s hoping you get yours repaired and get back to enjoying!
     
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  8. Singvogel
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    Singvogel Moderator WARLORD Site Supporter

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    I went past that stage with LR products - when I deemed my Freelander was not reliable enough to undertake a trip outside the UK

    I really enjoyed over 300K in my 2 Freelanders.

    When they were working fully they were great, but it got to the point where I always had a notepad list of faults that had to be attended to on the next visit to the dealers.

    It only once reached the stage of needing to be recovered - but it was like a Jumbo jet - still safe to use but with a log of faults which eventually reaches the limit of safety/reliability and is grounded.
     
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  9. The CO
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    The CO Admin

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    So the part that was on back order that was supposed to have arrived yesterday didn't and is still on back order. However, now that my wife has nice a shiny new Range Rover to cut around in she's less bothered. Only marginally mind.
     
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  10. Jas
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    Jas

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  11. a.s.uk
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    a.s.uk

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    Range Rover
    British saying for ‘deep pockets needed and deep frustration imminent’
    I don’t know many people who’ve had much success with range rovers..the worst I heard was engine failure....£20k.. ouch... my latest friends saga is one of continual electric tow bar deployment failures...just what you need when you’re caravans packed and your whole family are ready for their holidays..deeply inconveniencing..
    I love the look and the concept.... but they’re just not for me.... I spat my dummy out with an egr cooler fault... and the car never actually let us down or failed to operate...god help me if I had an RR.... I’d be spitting feathers...

    Good luck in your resolution btw...


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  12. The CO
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    The CO Admin

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    Back for two weeks leave and the car is still faulty despite them saying it's fixed. It clearly bloody isn't:
    • The groaning noise is still there.
    • The brake pedal travel is horrible and there is still a weird feel to it with an occasional 'hushing' noise.
    • The steering wheel is still off centre and if you take your hands off the car will drift to the left.
    • The front right suspension is still clonking.
    • The EPB actuators are now audible which is just bizarre as they never were before.
    I went down to the dealership on Sat morning and went out for a drive with the master tech who agreed with all of the above so it's booked in yet again. I feel slightly sorry for them as they've inherited a lemon that they never sold but it still needs fixing regardless. If they can't do it properly this time then I'll call it a day and attempt to get my money back, I cannot live with a car like this. The trouble is these things really do get under your skin, when you're thrumming down the motorway it really is peerless and knowing that it can tackle the most challenging terrain at the end of your journey is very reassuring even if you'll never use it. It's smart, practical and reasonably swift, probably more than you would expect it to be, and a direct replacement will be difficult. I actually really like it as does Mrs CO but what a monumental pain in the arse it is.
     
  13. zarnd
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    zarnd

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    Yup, they do get under your skin. Having had a Defender and a Discovery before the Range Rover I’m a sucker for them. In fact the Range Rover has been just about the best, cheapest and most reliable so far.

    Cheers and good luck.


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  14. kleynie
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    kleynie WARLORD Site Supporter

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    I would love one of these but the horror stories have always put me off. I hope it all works out
     
  15. Adie
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    Adie WARLORD Site Supporter

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    What's the view on the root cause of these issues... design / materials - component quality / poor assembly or a combination?
     
    Last edited: Apr 15, 2019
  16. Spuffington
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    Spuffington Moderator WARLORD Site Supporter

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    Sorry to hear of your woes, Ian.

    They are indeed super looking cars and I’ve always had a soft spot for them. But I’ve also heard terrible tales of woe too. Yours just being the latest.

    When I had a towbar fitted to the 530d, the chap commented on how grateful he always is to be working on BMW, Mercs and Audi‘s. He said that things aren’t just designed to look good but are engineered to come apart easily and go back together just as well. When asked what the worst cars were, he commented Range Rovers. He said whilst they look good, they’re engineered really badly and in doing anything, even something as simple as a bumper removal, trim & trim retainers get broken, to the point where he carries spares with him. I was pretty shocked but something stuck in my mind about it and thought I’d that’s what it’s like just doing a towbar, anything more complex, even fixing stuff, must be a nightmare. Therefore I’m kind of not surprised in what you report, even though it really saddens me to hear it. :(
     
  17. Peter
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    Peter WARLORD Site Supporter

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    This is something I'm not sure of. Seems to be a combination.

    Have a friend who has bought Land Rover products for most of his driving life. The last Discovery he had, (a superb looking example, loaded with options, great to drive, etc.), just failed him over and over. The nearest good garage was over 100 miles away, got to the point he had enough and he decided to move on.

    Such a shame, as the products do have an appeal. I know I couldn't live with the uncertainty of what's going to happen next. BMW is bad enough.

    Peter
     
  18. slim_boy_fat
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    slim_boy_fat WARLORD Site Supporter

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    My local garage said exactly that about my old jalopy. He says it's a pleasure to work on if anything needs done.
     
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  19. Mieke
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    Mieke WARLORD Site Supporter

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    Sorry to hear that @The CO. I've no experience of RR's but I have heard many tales of woe from owners.

    Some car's are just so unreliable and badly designed that the only solution is to get rid and move on to something else. I hope that your's in not one of those and that the dealer can resolve the issues.

    In the mid 1970's, I had such an experience. I owned a Lotus Elan that was unreliable and in need of a second engine rebuild. I decided to trade it in and went to a local sports car specialist. The only thing they had in that was suitable was a brand new MGB GT (last of the chrome bumper model). They offered a great trade-in price and I snapped it up, thinking that it was a fantastic deal. How wrong I was - the MBG looked beautiful in bright red with a black vinyl roof and Webasto sunroof, but it turned out to be a nightmare with a list of faults that filled an A4 sheet. These all stemmed from the Abingdon factory - both design and assembly problems. The top-end of the engine rattled like a can of nails, it was impossible to balance the wheels, the new type of HIF SU's carbs had faults that caused fuel starvation and numerous other faults. Several dealer visits did not resolve things and, in the end, I complained direct to the factory and they sent an engineer out from Abingdon. After inspecting the car, he starting making excuses, and it was obvious nothing would be resolved. I just didn't have the time or patience to pursue it further and sent an angry letter to the factory telling them that I would never buy another British Leyland as long as I lived, which I never did. I later discovered that I was not alone, and practically everything produced by BL in those years were problem vehicles, including Jaguar cars. It was the end of the road for the brand.

    I suffered the MGB GT for a while longer, and eventually got rid of it.
     
  20. E39mad
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    E39mad

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    Sorry to hear about your experience - it is highly annoying especially considering the sums involved.

    On the plus side.....










    ....X3 M40i's can now be had for around £40k :whistling:
     
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