Well as some of you may be aware, I made the jump from my very trusted X5 F15 40D M Sport, over to JLR the Discovery 5. I cannot stress how much thought process went into all of this! I am an analytical thinker anyway, particularly when it comes to cars and their practicalities etc. Also, more so as we all know JLR’s reputation for not only creating some truly luxury and capable vehicles, but also including little traits with them on reliability etc. So, the search has been on and off for the last 18 months, pretty much since used car values increased which wasn’t too relevant as it was commensurate with the rise second-hand values from dealers. Cars I had looked at 3 years ago, equivalent age, spec and mileage looking at equivalents now observed an overall increase off up to 10-15%. You would only benefit in this if you were to sell your car and ‘downgrade’ or get a reasonably priced run of the mill run about. Due to LR’s reputation, by default I always swayed towards the purchasing approved used from the main dealer network. A few years ago, this was even more appealing with 2 years approved warranty and breakdown, however this was removed September 2019. It is not unknown for some dealerships (usually in Northern Ireland) to offer a 2-year warranty as a sweetener. I’ve lost track of the number of enquiries I made with numerous JLR garages. Some were dead ends in that the car was sold, sometimes literally from under me! Others didn’t get back to me, some part exchange values were just insulting (varies dealer to dealer despite tending to use the same independent systems) and others finance APR was as much as 9.9% which makes a significant difference. Based on the most recent experience, where Marshalls of Cambridge had the right sort of vehicle available, competitive APR initial enquiries were positive. This was until we discussed the part exchange! It was quite frankly insulting so I didn’t really go too enthusiastic on it but whilst my enquiry was ongoing someone else had ‘reserved’ the car directly via their website so it came to an abrupt end. Low and behold, a week later I was called by the sales associate. The buyer from the week before, their finance failed to go through and asked would I still be interested. He also said that he’s spoken to his sales manager and she had agreed to make the numbers work to fit in with my part exchange/monthly payments, but I had to take the vehicle before the end of the month which was like 3 days away at this point. The car was then reserved to me on the website (no deposit taken), and he said he’d call me to progress. Long story short, despite sending me emails to say he’ll call me, he never did. My emails were ignored too so this again hit a brick wall. I had now gone off the boil at this point and was happy to keep the X5. Low and behold, her indoors then sees a car advertised on Auto Trader out of the main dealer network. It was competitively priced and everything we want. Enquiries were made and the deal was done over the phone. The sales process was great and refreshing from what was JLR sales. Zero pressure and a competitive part exchange price for the X5. They also threw in 2-year independent warranty. During the week leading up to the pickup, I was on and off calls/emails confirming a few details. During this, the agent from the dealership did inform me that the valeters and MOT garage had reported that it started on the 2nd/3rd push of the button. However, they did reiterate that the car does start. As we both collectively thought it could just be low battery because of standing around and a few small trips etc that it probably come good after a long run out. During the pickup, I was given the keys to complete an unaccompanied test drive. This went great, started on the button, had a good drive about both on motorway and country lanes. Stopped and took a good look around and used my LAK pen to test the body work (I know some of it is aluminium)! All was fine, went back, they inspected the X5 and off we went. All went well after we left, we headed homebound and stopped off in Jeremy Clarkson’s farm shop. The kids were enjoying the rear media (with Headphones)! I was getting to know the car, including identifying some other niggles and her indoors didn’t seem to pick too much about it! We then stopped off on some services on the M6 and enjoyed a KFC! We got back out to the car park to then drive the last stretch home and then NOTHING! The car failed to start. Despite me trying numerous trouble shooting attempts including getting in the car via keyless entry, remote button entry and placing the keys all around the interior and against the reader, absolutely diddly squat! Again, long story short, eventually I gave up and we had to be recovered. I was charged £199 for out of membership RAC call out. £180 to get the car home as we were >10 miles from home. I called the dealership on the Sunday, they very apologetic and stated they would’ve never let me take the car if they knew this was going to happen, which to an extent I can agree with. I confirmed the fault of the starting along with 2 other faults I had identified including a mis aligned wing mirror camera and a SOS error (could be linked to key). I was then asked to get it booked in to Landrover at my convenience. So, the car sat on the drive for a few days, still wouldn’t start so another £100 to get it transported to the local dealership. Landrover have confirmed that it’ll be £125 per diagnostic, so at minimum £250, along with all the other Breakdown and Recovery costs the bills are currently starting to add up. The car is still sat at the dealership now and yet to be looked at. I’m really hoping they can look at it soon as we wanted to take the car to Ireland next Friday. Will keep you posted, but all in a pretty rubbish ownership diary so far, but I guess half expected with the pre indicator of a possible starting issue. The 100 miles I drove in it were lovely though!