I have a 2012 530d F07 47000m that i have had for 3 years and have paid for the Mondail warranty for 2 years. this morning came out to the car and found the nearside rear air suspension was deflated, started car up and it came back to normal. rang up Mondail to check what to do and told to take it to BMW dealer for inspection and they would contact Mondail. checked that it was ok i had an oil change done out of BMW dealership and told ok as long as garage was vat registered. went to Halliwel/jones chester to arrange inspection and told them i had Mondail warranty and what fault was. was told that if it was wear and tear it would not be covered,i said i thought it would be. they said they were very busy and the first date given was 31/12/18, which i declined and then was offered 7/1/2019 which i booked.there was no mention of inspection fee or offer of loan car. so not very happy with Mondail or BMW. end of rant tim.