2019 Map Update

Discussion in 'ICE, Nav, Apps and other tech stuff' started by bishbosh, Dec 4, 2018.

  1. mach one
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    mach one WARLORD Site Supporter

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    It seems that the Pro Nav systems are getting all the updates and they seem to be overlooking the business Nav system
     
  2. Abh29
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    Abh29

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    The following was a post on f48bimmerpost a couple of month ago.
    Don't know any more than that

    Remember, those who got 2018-3/4 update got a different map-system than those only got 2018-1 update. Those who got 2018-3/4 got the WAY-system, those who got 2018-1 got ROUTE-system.
     
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  3. Mieke
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    Mieke WARLORD Site Supporter

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    I note that BMW Connected have hiked the price up from £69.95 for 2 years subcription to £39.95 for one year. Well that suits me fine and will save me some money, as I'll only subscribe every other year. It should be possible to get 3 updates each year (except for @Singvogel :().
     
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  4. Kev2005
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    Kev2005 Site Supporter Good Egg

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    @Singvogel might be short notice/not convenient but would it be worth booking your car in to have dealership update the satnav as I believe someone said dealers do this for free? Before end of the year?

    Kev
     
  5. Kev2005
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    Kev2005 Site Supporter Good Egg

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    Soo annoying I don’t have usb stick with me or i’d Be tempted to download 2019 maps for my car....

    Kev
     
  6. Kev2005
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    Kev2005 Site Supporter Good Egg

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    Just checked bmw download manager on different machine and it says 2018-4 is latest maps for mine. I have road map Europe evo 2018-4. Mine is professional sat nav so mine doesn’t have 2019-1 yet either :(

    Kev
     
  7. Singvogel
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    Singvogel Moderator WARLORD Site Supporter

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    A good idea @Kev2005 but it's too close to the years end for me to try that.
     
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  8. idrussell
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    idrussell Site Supporter

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    NEXT 2019-1 available for my car now via connecteddrive site:) by chance I had my 64gb usb stick in the car so have started the download at my inlaws in Scotland. Sadly 10 hrs until the download finishes! I blame the SNP!:rofll: Still plenty of time for it to load onto the car on the way back:)
     
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  9. Abh29
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    Abh29

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    Down in Pembrokeshire recently and the mobile system non existent. Welsh Labour Assembly restrict the height of masts to 2.5metre below England (not as if we have a flat countryside)to save the country side ------ but encourage Wind Turbines anywhere,even after a planning inspector rejected them.
    Have people 15 miles from us having to sit in the car miles from home to do homework as no decent land broadband
    Welsh Labour Assemble got so far ,then gave up leaving the wires tied up to the post in nice neat coils.
    After loading ours onto 32 USB ( it was about 14 BG) it downloaded onto car in under minutes.
     
  10. Ian BW
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    Ian BW Site Supporter

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    did the 2019-1 update from connected drive yesterday, all good..
     
  11. edthefed
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    edthefed Site Supporter

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    Still on 2017-1 ....BMW CS proving themselves to be as much use as a chocolate fireguard, now declining to confirm exactly how long they have been aware of this problem despite claiming before Christmas they had only known about it for 2 weeks.
    Decline to give any indication as to when OTA updates will be available.
    And to cap it all this morning have claimed the latest map update is 2018-4, despite 2019-1 being available on the Connected Drive website !
     
  12. Mieke
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    Mieke WARLORD Site Supporter

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    Is your's the Business Navigation system, or the Professional Nav version?
    I know that other members with Business Navigation versions have had problems getting map updates.
     
  13. edthefed
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    edthefed Site Supporter

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    Professional...G30, never updated since new
     
  14. Mieke
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    Mieke WARLORD Site Supporter

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    From other comments, I don't think that the OTA updates appear to work successfully.
    Why not try and download the map update from Connected Drive and install onto your car with a USB?
     
  15. edthefed
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    edthefed Site Supporter

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    Hi Mieke

    I've considered that, but my wife is currently quite poorly and has just had another major operation, as is currently in a hospital 100 miles from home, regular visiting and appointments are occupying most of my time.

    And we no longer have a lap top in the house !

    BMW CS say a dealer can do it via USB, but the most up to date version any of the local dealers have is 2018 -2 !
     
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  16. Mieke
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    Mieke WARLORD Site Supporter

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    Other things take priority. I hope that your wife is recovering well.

    All the best.
     
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  17. Kev2005
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    Kev2005 Site Supporter Good Egg

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    Sorry to hear the news @edthefed hope things go well!

    Kev
     
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  18. edthefed
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    edthefed Site Supporter

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    Thanks for the messages, trying to deal with BMW CS in and amongst everything else...

    The latest from Enid Blyton at BMW CS is

    Having tried to fob me off with they have only been aware of a problem with OTA updates for two weeks, they now admit the problem has been known about for 6 months. BMW Germany been aware that long and still no solution.

    They have no idea if or when a solution will be found !

    They claim 2018-4 is the latest update for mg car despite 2019 -1 being available on the website...apparently 2019-1 will become available for my car within the next 3 months depending on its production slot....they have yet to tell me how I will bet that update.

    As they have failed to provide the advertised service that I pay for for almost 6 months and an offer no date when it will be resolved I've suggested they send me 2019 -1 on a preloaded USB. "That's not possible"

    They state I I can take my car to any dealer to have 2018-4 uploaded....ignoring the fact the local dealers only have 2018-2 available on USB.

    Hopeless
     
  19. Johnny Grabble
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    Johnny Grabble Site Supporter

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    Still no OTA updates here either. Just checked on the BMW CD website, logged into my account. For my car, 2018 G30, Pro Nav, only EUROPE EVO 2018-4 is available for download. Emailed BMW CS. Let's see what happens.
     
  20. Singvogel
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    Singvogel Moderator WARLORD Site Supporter

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    Good luck @Johnny Grabble but don't hold your breath for a speedy reply/resolution of the problem from BMW CS

    I've been waiting since July for anything newer than 2018-1

    I'm still running on maps I installed in November 2017.

    I would suggest that if BMW CS is slow to reply or spout the usual platitudes then we should email the CEO of BMW UK - namely Graeme Grieve.

    His details are here:

    https://www.ceoemail.com/s.php?id=ceo-8955

    If enough of us complain - either as owners (or even better as BMW shareholders) we may eventually get some action.
     
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